Quality Management System, Integrated Policy and Information Security

In light of the growing competition in the sector of technology and the greater demands from customers, HERTA's management considers that the security of information and quality in its management system is to be considered a fundamental aspect and therefore aims to obtain products and services that are recognized for their quality, with flawless levels of reliability, ensuring the correct levels of confidentiality of information, as well as data integrity.

HERTA SECURITY, S.L., a leading company in advanced security and artificial intelligence solutions, guarantees maximum customer satisfaction by offering high-quality, secure, ethical, and sustainable products and services, aligned with current international regulations.

Our integrated policy for quality, information security, and ethics in artificial intelligence reflects our current way of working, based on the following principles:

Quality according to ISO 9001:2015 and Amendment AMD 1:2024

  • We guarantee the continuous improvement of our Quality Management System.
  • We meet and exceed the expectations of our clients and stakeholders through innovative and efficient products.
  • We integrate sustainability and environmental protection criteria into our strategic planning, decision-making, and operational processes.
  • We continuously promote the training and awareness of our personnel in sustainable and responsible practices.
  • We regularly evaluate the risks and opportunities that affect our ability to provide services compliant with our quality standards.

Information Security according to ISO 27001

  • We actively protect the confidentiality, integrity, and availability of all information handled by HERTA and our clients.
  • We rigorously comply with applicable laws on personal data protection (GDPR) and secure information management.
  • We manage information-related risks using a systematic and continuous methodology.
  • We continuously train and raise awareness about the critical importance of information security.
  • We ensure security in third-party integrations through documented evaluation and control processes.

Ethics in Artificial Intelligence according to the AI Act

  • We develop and implement transparent, ethical, and traceable artificial intelligence technological solutions.
  • We conduct periodic ethical and technical impact assessments of our AI solutions, especially for systems considered high-risk.
  • We maintain effective human oversight over our artificial intelligence systems, ensuring their explainability and security.
  • We clearly document and communicate to our clients and users the limits, functionalities, and potential risks associated with our AI solutions.
  • We strictly comply with the legal requirements established by the European Artificial Intelligence Regulation (AI Act).

The Management of HERTA SECURITY, S.L. provides the necessary resources to maintain these principles and objectives, and conducts regular reviews to ensure their suitability, effectiveness, and continuous improvement.

This integrated policy is communicated, understood, and applied by all individuals who are part of HERTA and is available to all interested parties.

 

Barcelona, June 10, 2025

Javier Rodríguez Saeta

CEO